Thursday, September 07, 2006
AGC Day 2: Thoughts from yesterday
I've been thinking about Gordon Walton's (Bioware, Austin) talk yesterday, "Re-thinking MMO service offerings". In particular, he talked about jettisoning "bad" Customers -- that fractional group that causes between 20-25% ofthe pain. I need to think about this more, but I've got some ideas perculating about BigHugeCorp ...
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SOURCES: Gamespot.com, joystiq.com, kotaku.com, Xbox.com, IGN, GameInformer, Official XBox Magazine, CNN, gamesindustry.biz, and others.
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